OffShoring Engineering
STRATEGIC OUTSOURCING SERVICES

Hyperion's primary business model is to supply highly qualified software implementation / project execution resources to work on long term contract for the client company?s Professional Services organization.

What We Do

Supply high quality project implementation resources who are dedicated to your company and technology but cost less than U.S. or Western Europe based resources. This technical staff can be sourced internally from within Hyperion and/or can be recruited to your specifications.

Although the people are dedicated to your organization, they do not have to be accounted for as permanent employees on your payroll. With headquarters in Cyprus and established offices in Greece and Bahrain, Hyperion can be thought of as a ?nearshore? resource, well positioned to serve the EMEA and US markets.

In general, strategic outsourcing with Hyperion enables companies to increase profits in two ways;

* When business is strong, implementation projects are successfully completed for lower cost
* When business is weak, and internal services capacity is idle, the cost of that idle capacity is less

Why Supplement Internal Project Resources with Contract Employees from Hyperion?

* Immediate increase in margin on professional services. Simply put, Hyperion resources cost less.
* Hyperion resources are geographically flexible. Given the low cost structure, it can make business sense to deploy them in whatever region of the world has project services demand, including North America and Asia; not just EMEA.
* Lower cost Hyperion project resources can serve as a hedge during slack demand ? the ?carrying costs? are lower and there are no extraordinary employee commitments. Although you control 100% of their time, the staff is employed by Hyperion, not your company.
* During growth periods, supplementing internal resources with Hyperion people conserves working capital by reducing recruiting and training costs in addition to the aforementioned benefit of lower labor rates.

What are the Risks in Outsourcing?

Cultural inconsistencies:

Based in Greece and Cyprus and Bahrain - the vast majority of Hyperion?s staff have been schooled in the UK and the US and have worked in western companies. They are totally fluent in western business culture, English and other languages.
Poor Project Execution: Project Management remains with your company. The Hyperion resources work under your direction within your existing quality assurance framework.
Excessive Training and/or Management costs Hyperion makes the training investment and high priced expatriates are not required for management.The cost benefits are not eroded.
End customer confusion Hyperion?s successful track record in working with major System Integrators including Accenture and IBM Global Services have proven this to be a non-issue.

How does the Relationship Actually Work, How is it Structured?

* Thorough due diligence is completed before agreement is made to start a relationship.
* A specified number of project people are contractually committed to for the duration of a multi-year period. The model is that these resources are reserved exclusively for your company i.e. the Hyperion resource is paid for, whether or not it is used.
* The team can be selected from existing Hyperion staff or Hyperion will recruit to a specific requirement or profile
* A training program is defined with Hyperion absorbing the cost of the training
* Over time, experience in implementing your technology accrues as these resources are dedicated solely to your company. They do not work on other projects or technologies. Given that Hyperion?s employee turnover is low, the retained experience typically grows faster than it would with western-based resources.
* Experience to date has shown that strategic outsourcing relationships start small and grow over time as trust in Hyperion is earned. In the end, it gives the software company a powerful tool to effectively execute against their operational objectives. The model is much more flexible than a traditional structure of 100% full-time employees.
* Finally, although a Strategic Outsourcing relationship with Hyperion is generally longer term, and cannot be switched off as quickly as a tactical sub-contracting relationship, the agreement is easier to unwind than it is with direct employees. The financial costs for termination are less and the negative impacts on morale during such reductions are buffered.